Calendar reminders occur at the wrong time, timezone problem?

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Calendar reminders occur at the wrong time, timezone problem?

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Linux client - RHEL

Release: 8.5

Reproducible: Always

When using the v8.5 client if a meeting or appointment is scheduled with a reminder, the reminder occurs exactly one hour late.

We have a network environment where our corporate network and all computers are required to be configured in the Central timezone although we are physically in the Eastern timezone. Because of this, we configured the Location properties of our Notes clients to use a "Local time zone" setting: (GMT-05:00 New York...) with DST instead of using the "operating system's time zone". This works fine for emails and the Calendar itself always appears correctly. However, reminders are always an hour late (as if scheduled in Central time instead of Eastern time).

An example: Schedule an appointment at 2:30PM Eastern time with a reminder 30 minutes in advance. The Calendar correctly displays the appointment at 2:30PM. Mouse over also displays the correct time. The reminder pops up at exactly 3:00PM.

Another symptom I have observed: if I open the "Day-At-A-Glance" view in the right sidebar, appointments/meetings appear exactly one hour behind the scheduled time. Using my previous example, an appointment scheduled at 2:30PM will display at 1:30PM on the "Day-At-A-Glance" view.

I have tested and reproduced the problem on multiple RHEL5.2 and RHEL5.3 clients.

Has anyone seen this problem?
Are reminders working correctly for anyone?
What could cause the reminders to occur at the wrong time? Is there a timezone adjustment that needs to be made somewhere else (notes.ini, domino server??)

Feedback number WEBB7UNPJP created by ~Isaac Minfanamanli on 08/06/2009

Status: Open
Comments: